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Frequently Asked Questions

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Why won’t my headset microphone work on my computer?

Microphone issues often stem from incorrect settings, drivers, or physical connection problems.

If your headset microphone isn’t working, start by checking the connection to ensure it’s securely plugged into the correct port. Open your audio settings to verify the microphone is selected as the default recording device. In Windows, navigate to Control Panel > Sound > Recording; on Mac, go to System Preferences > Sound > Input. Make sure the microphone isn’t muted and adjust input levels as needed. Outdated audio drivers may also cause issues, so updating them can help. Test the microphone on another device to confirm it’s not a hardware issue. If using a USB headset, try plugging it into a different port.

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