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Frequently Asked Questions

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Why isn’t my printer connecting to Wi-Fi?

Printer connectivity issues are often solved by restarting the printer, router, and checking Wi-Fi settings.

If your printer isn’t connecting to Wi-Fi, start by restarting the printer, router, and computer to refresh all connections. Make sure your printer is within range of the Wi-Fi signal and that there aren’t any obstacles blocking the connection. Double-check the Wi-Fi network name (SSID) and password to ensure they’re correctly entered on the printer. Many printers also require a software update or firmware upgrade, which can fix connectivity bugs. You might also try removing and re-adding the printer in your computer’s ‘Devices’ settings. If none of these steps work, resetting the printer’s network settings to factory defaults and reconnecting can often resolve persistent connectivity issues.

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