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Frequently Asked Questions

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What should I do if my work headset has poor sound quality?

Poor headset sound quality can often be improved by checking connections, adjusting settings, and updating drivers.

For poor headset sound quality, start by ensuring that all cables are securely connected or, if it’s a wireless headset, that the battery is fully charged. Many headsets allow for sound settings adjustments in their software—check if there’s an equalizer setting you can use to enhance quality. Go to your sound settings and ensure the headset is set as the default output device; other devices might interfere with sound quality. Updating audio drivers can also resolve compatibility or quality issues. If it’s a wireless headset, ensure that there are no other nearby Bluetooth devices causing interference. These steps typically improve headset sound quality for most setups.

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