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Frequently Asked Questions

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Why does my laptop keyboard stop working randomly?

Random keyboard issues may stem from software glitches, driver problems, or physical damage to the keys.

If your laptop keyboard stops responding intermittently, first check if it's a software issue. Restart your laptop to reset any temporary glitches. Open Device Manager and look for the keyboard driver; updating or reinstalling it can fix driver-related issues. If the keyboard still doesn’t work, boot into Safe Mode to see if a third-party program is interfering—this mode limits apps running on startup and can help isolate the problem. Dust or debris under the keys can also cause keys to stop working, so gently clean the keyboard with compressed air. For mechanical issues, such as damaged or unresponsive keys, you may need a professional repair. If none of these steps work, an external keyboard can be a temporary solution while you seek further assistance.

How-To's & Essential Guides

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