Working with difficult colleagues can be challenging, but effective communication strategies can ease tensions. Begin by staying calm and focused on facts during conversations, rather than getting drawn into personal opinions. Keeping the discussion focused on work-related issues helps maintain professionalism. Setting clear boundaries about acceptable communication and collaboration practices is also helpful. When disagreements arise, try to see the situation from their perspective to foster empathy and understanding. Documenting key discussions can protect both parties and ensure that accountability is maintained. Through calm, consistent, and boundary-focused communication, you can navigate these interactions while maintaining a positive work environment.