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Frequently Asked Questions

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Why does my smartwatch keep disconnecting from my phone?

Connection issues with smartwatches are often due to Bluetooth range, battery life, or outdated software.

If your smartwatch keeps disconnecting, ensure that it stays within the Bluetooth range of your phone, typically around 10 meters without obstacles. Keep both devices fully charged, as low battery can affect connectivity. Ensure Bluetooth is enabled on both devices, and restart them to clear any temporary glitches. Update the firmware on both your phone and smartwatch to ensure compatibility. If the disconnection continues, try unpairing and re-pairing the watch. For specific issues, consult the manufacturer’s troubleshooting guide, as some devices have unique pairing requirements or limitations that may affect connectivity.

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