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Frequently Asked Questions

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What should I do if my phone overheats during use?

Overheating can result from intensive apps, poor ventilation, or hardware issues.

Overheating is a common issue in smartphones and often occurs when using intensive apps like games or navigation tools. Start by closing any unused apps to reduce the processor load. Ensure your phone case isn’t obstructing airflow; some cases can trap heat. Avoid using your phone while charging, as this can increase the temperature. Moving to a cooler environment or avoiding direct sunlight also helps to prevent overheating. If the phone continues to overheat, restart it to clear any temporary glitches. Overheating can also be a sign of a failing battery; older batteries generate more heat under load, so consider having the battery replaced if the device is old.

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