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Frequently Asked Questions
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What should I do if my smart TV won’t connect to Wi-Fi?
Smart TV Wi-Fi issues can often be resolved by restarting the TV and router, checking distance, and adjusting settings.
If your smart TV won’t connect to Wi-Fi, first restart both the TV and your router, as this often fixes connection problems. Check that the TV is within range of the Wi-Fi router—walls and other obstacles can reduce signal strength. Make sure your Wi-Fi network name (SSID) and password are correctly entered, as typos can prevent connection. Look for an option in settings to ‘forget’ the network and reconnect, which can refresh the connection. Also, update your TV’s firmware; outdated software can have compatibility issues with newer routers. Finally, try connecting the TV to a different Wi-Fi network to see if the issue is network-specific.
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